Store Returns and Refunds

Store Returns

Items may be returned within 7 days of date purchased, accompanied by original sales receipt and price stickers or barbs properly attached.


  • Purchases made with Cash or Check will be for a  Cash refund.
  • Purchases made with a Credit Card will be refunded back to the original credit card used for purchase.
  • Purchases made with Gift Cards will be refunded back to the gift card.

Goodwill reserves the right to refuse returns not in accordance with our return policyGoodwill Industries of Northern New England “Ginne” gift cards valid only at “Ginne” stores.

Goodwill cannot replace lost or stolen gift cards

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