Goodwill Services

“I had no idea.”

That’s something we often hear when people first learn about the many services that Goodwill offers. Our retail stores help to fund programs in Maine, New Hampshire and Vermont that help individuals achieve economic and social independence. From our Clinical Services that focus on brain injury rehabilitation to our Workforce Solutions Centers that are helping people find work, Goodwill serves as a community resource to thousands of people every day in northern New England.

Clinical Services

Goodwill offers brain injury rehabilitation through our NeuroRehabilitation Services in Lewiston and Portland, Maine.  Our community based services help people receive the support they need after undergoing traumatic brain injury.

Community Support Services

Goodwill offers several Community Support programs throughout the state of Maine for individuals with disabilities, individuals who are deaf and hard of hearing and for individuals who face other barriers to independence.

Goodwill currently offers programs in Augusta, Lewiston, Portland and South Portland. Programs range in services and activities, from community skills and cooking classes to money management and job readiness skills.

Residential Services

Goodwill manages 23 residences in southern and central Maine for individuals who are in need of a comfortable home setting, while living as independently as possible. People we serve through residential services may have an acquired brain injury, an intellectual disability or other barrier to independence that requires the support of Goodwill staff.

Job Connection Services

Job Connection services offers many services that helps individuals get back to work. We offer youth employment programs, AmeriCorps opportunities, jobs for seniors, training opportunities, on-the-job support and other programs that help individuals find and keep the job they want.


Goodwill regularly analyzes the performance of our programs by tracking and reporting efficiency and effectiveness outcome measures. Goodwill recently received its ninth Three-Year accreditation from CARF, Commission on the Accreditation of Rehabilitation Facilities.

The CARF Three-Year accreditation represents the highest level of accreditation that can be awarded to an organization and shows the organization’s substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process and has demonstrated to a team of surveyors during an on-site visit that its programs and services are of the highest quality, measurable, and accountable.

Program Downloads

2010 Program Services Management Report